These Terms and Conditions govern the use of FireTex Ltd’s website,
ICT services, software development services, consultancy services,
and related business solutions. By using our website or engaging our services,
you agree to these terms.
1. About FireTex Ltd
FireTex Ltd is an ICT company providing software development, ICT consultancy,
website development, payment integration, database management, and digital
transformation services.
2. Use of Our Website
Users agree to use this website lawfully and not to engage in activities
that may damage, disrupt, or compromise the security of the website or its users.
3. Service Engagement
Services provided by FireTex Ltd may be subject to project agreements,
invoices, proposals, service descriptions, timelines, and agreed deliverables
between FireTex Ltd and the client.
4. Payments
Clients are expected to make payments according to agreed invoices,
milestones, or service terms. Online payments may be processed through
secure third-party payment providers.
5. Refund Policy
Refunds may be considered where payment was made in error, duplicate payment occurred,
or where a service has not yet commenced. Refund requests are reviewed based on
the nature of the service, project stage, and agreed contractual terms.
6. Project Delivery
Delivery timelines depend on project scope, client cooperation, availability of
required materials, technical requirements, and approval stages. FireTex Ltd will
communicate project progress and expected delivery schedules to clients.
7. Client Responsibilities
Clients are responsible for providing accurate information, required documents,
content, approvals, payment, and timely feedback necessary for successful service delivery.
8. Intellectual Property
Unless otherwise agreed in writing, ownership of completed custom deliverables may be
transferred to the client after full payment. FireTex Ltd may retain rights to reusable
frameworks, generic components, development methods, and internal tools.
9. Confidentiality
FireTex Ltd treats client information, business processes, data, and project details
as confidential and will not disclose such information except where necessary to provide
services or where required by law.
10. Limitation of Liability
FireTex Ltd will make reasonable efforts to provide reliable services. However,
we shall not be liable for indirect losses, downtime caused by third-party providers,
internet failures, hosting provider issues, or client-side misuse of systems.
11. Third-Party Services
Some services may depend on third-party platforms such as hosting providers,
domain registrars, payment gateways, APIs, email providers, or SMS gateways.
Their terms and availability may apply separately.
12. Changes to These Terms
FireTex Ltd may update these Terms and Conditions from time to time.
Updates will be posted on this page with the revised date.
13. Contact Information
For questions about these Terms and Conditions, contact us:
Email: info@firetex.com.ng
Phone: +234 8131130258
Address: No. 13, Abubakar D. Umar Road, Beside Saffar Conference Hall, Gesse Phase II, Birnin-Kebbi, Kebbi State
Last Updated: May 2026